Buchzusammenfassung
Mark Goulston is a psychiatrist, consultant, business coach and writer whose columns have appeared in Fast Company and Tribune Media Services. In addition, the Consumers’ Research Council of America has named him one of America’s top psychiatrists.
The main idea in this book:
Even though it may seem counterintuitive, the most effective method to engage in dialogue and make others open to your thoughts is to listen to them first. Listening enables the establishment of a mutual connection between you and your conversational partner, which leads them to be more willing to consider your ideas.
Practical suggestion:
Embrace vulnerability.
If you experience fear, nervousness, or unease about something, don't pretend otherwise and attempt to conceal it. By being truthful about your feelings, you can build deeper connections with your conversational partners and initiate open communication channels, ultimately enhancing mutual understanding. Additionally, they will admire your bravery and honesty, and perceive you as more reliable.
Recommended additional reading: Persuasion by Robert Cialdini
Persuasion provides a comprehensive explanation of the essential factors in influencing others to agree, including how they are exploited by marketers, advertisers, and deceitful individuals. Familiarity with these factors will empower you to become a proficient influencer yourself as well as protect yourself from manipulation attempts. Do you want to introduce to your team? Did you know we also offer corporate subscriptions? Click the link below, or advise your Learning & Development department to contact us to learn how you and your team can utilize for personal and professional growth.
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