Book summary
Daniel Goleman is an author and former science reporter for the New York Times. His other works include the international best sellers Emotional Intelligence, Working with Emotional Intelligence, and Social Intelligence.
In history, various groups have looked to their leaders for emotional support. This fundamental leadership quality is crucial in today's work environment, despite being undervalued.
The competence needed to be an emotionally intelligent and impactful leader includes self-awareness, self-control, empathy, and interpersonal skills. These skills are not innate in all successful leaders, but they can be acquired through practice and patience.
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