All You Have to Do Is Ask

Book summary

Wayne Baker is the Robert P. Thome Professor of Business Administration and Professor of Management & Organizations at the University of Michigan’s Ross School of Business. He is also the faculty director of the Center for Positive Organizations. He has published six books, and numerous scholarly articles.

Asking for help is often more effective than we assume, as research shows people are generally willing to assist when approached. Whether borrowing a stranger's phone or reconnecting with old friends, reaching out can unlock unexpected opportunities and solutions. However, systemic barriers within organizations, such as rigid structures or competitive cultures, can discourage this behavior. Examples like Cristina’s life-saving surgery and workplace success stories demonstrate the power of asking, while strategies like fostering psychological safety, recognizing help-seekers, and encouraging collaboration can create environments where asking for assistance thrives. The next section explores how to break down organizational silos to enhance cooperation.

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