What Matters Now

Résumé du livre

Gary Hamel is a visiting professor of strategic and international management at the London Business School. The Wall Street Journal named Hamel the world’s most-influential business thinker. His bestselling books include Leading the Revolution and Competing for the Future.

Humans, regardless of status, are prone to errors and often rationalize actions to preserve an ethical self-image, as evidenced by the 2008 financial crisis—a failure rooted as much in moral shortcomings as financial missteps. This underscores the need for capitalism to be guided by ethical principles and for businesses to adopt sustainable models that value individuals beyond their roles as consumers. Innovation, often misunderstood as groundbreaking change, thrives in addressing subtle, unspoken customer needs, as demonstrated by Virgin America’s focus on enhancing small details to elevate customer experience. However, for corporations to remain competitive in today’s fast-paced, interconnected world, they must dismantle rigid bureaucratic structures, foster creativity, and embrace diverse perspectives. Companies like Google and Apple exemplify how flexible, contribution-driven environments fuel innovation and maintain a competitive edge. Leaders, now facing heightened accountability, must act decisively to mitigate risks in an era where global awareness and transparency demand greater social responsibility. The internet has reshaped work dynamics, emphasizing passion, collaboration, and earned influence over traditional hierarchies. To succeed, businesses must challenge norms, build diverse teams, and remain open to alternative viewpoints, ensuring adaptability and sustained growth in an ever-evolving landscape.

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