The 11 Laws of Likability

Résumé du livre

Michelle Tillis Lederman is a motivational speaker and professional coach. She is the founder and CEO of Executive Essentials, a firm that runs communication and leadership programs for businesses and professionals alike. She is the author of numerous bestsellers including Nail the Interview, Land the Job.

Effective communication relies on aligning your words, tone, and body language—the three V’s—to ensure consistency and authenticity. Misalignment often stems from self-doubt, but reframing negative thoughts into positive ones can boost confidence and improve how you convey your message. Similarly, staying true to yourself is key when deciding whether to attend events; prioritize those that genuinely interest you and reframe unavoidable obligations as opportunities to find enjoyment. Building meaningful relationships, whether personal or professional, involves authenticity and genuine curiosity. Networking, for instance, should focus on forming connections rather than achieving specific outcomes, with likability rooted in sincerity. Conversations thrive on open-ended and probing questions, while authenticity fosters ease and comfort in interactions. Finding common ground, whether through shared interests or mutual connections, strengthens trust and rapport. Finally, mastering the three levels of listening—internal, external, and intuitive—enhances empathy and deepens connections, making your interactions more genuine and impactful.

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