Résumé du livre
Jennifer Garvey Berger is a leadership coach and internationally renowned expert on development and management. She is the founder of Cultivating Leadership, a school for teaching leadership skills and the author of Changing on the Job: Developing Leaders for a Complex World.
Yolanda's challenges as a leader underscore the need for a shift in perspective when addressing complex systems, moving beyond linear cause-and-effect thinking to analyze processes and underlying tendencies. Similarly, effective feedback requires a collaborative, looped exchange rather than a one-way directive, fostering mutual understanding and adaptability. In a volatile, uncertain, complex, and ambiguous (VUCA) world, leaders must embrace innovative approaches, asking diverse questions, valuing multiple perspectives, and treating systems as interconnected. Organizations, like individuals, must navigate biases, embrace experimentation, and adapt to shifting realities, fostering growth through flexibility and openness. Progress is an ongoing journey, requiring patience, reflection, and a willingness to learn from setbacks, much like a jazz ensemble improvising in harmony amidst uncertainty.
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