Inclusify

Résumé du livre

Dr. Stefanie K. Johnson is an associate professor at the Leeds School of Business, University of Colorado Boulder, where she teaches students about leadership and inclusivity. She’s been a frequent contributor to the Harvard Business Review and her work has also been published by the Wall Street Journal, Newsweek, and the Economist.

When individuals from marginalized groups take on leadership roles as Shepherds, their efforts to promote inclusivity can sometimes backfire, leading to perceptions of favoritism or exclusion. This dynamic underscores the importance of empathy and transparency in leadership, ensuring all team members feel valued and decisions are clearly communicated. Misguided actions, even with good intentions, can perpetuate harmful stereotypes or alienate others, as seen in examples like Google's divisive HR practices. Similarly, Culture Pioneers, who prioritize shared values, may unintentionally foster homogeneity, but as PayPal's transformation under Dan Schulman shows, embracing diversity and addressing systemic inequities can drive innovation and success. Managers, including Team Players and Enthusiasts, must actively confront biases and take deliberate steps to foster inclusivity, such as equitable task distribution, setting high expectations, and creating transparent, measurable goals. By blending personal efforts to celebrate individuality with team strategies that build belonging, leaders can evolve into Inclusifiers, cultivating workplaces where everyone feels valued and empowered.

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