Decisive

Résumé du livre

Chip Heath is an American author, speaker, and educator known for his work in the fields of business, psychology, and communication. He, often in collaboration with his brother Dan Heath, has written several influential books on topics related to decision-making, communication, and behavior change.

Go through the WRAP process when making a decision: Widening your Options, Reality-testing your assumptions, Attaining distance before making a decision, and Preparing to be wrong. Establish a clear timeframe. If you want to read more, set a specific time slot for reading in your calendar. As a result, you will be more aware of your priorities (knowledge) and less likely to let them slip by in favor of more urgent tasks like washing laundry. Consider alternative options. Consider at least two options when deciding whether to attend a party, such as staying in and watching a movie or sleeping early so you can take a run the next day. In this manner, you can more accurately assess what other possibilities you have.

“Anger prepares us to fight and fear prepares us to flee.”

“To make our communications more effective, we need to shift our thinking from "What information do I need to convey?" to "What questions do I want my audience to ask?”

“Failing is often the best way to learn, and because of that, early failure is a kind of necessary investment.”

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