Conversations Worth Having

Résumé du livre

Jackie Stavros is a professor at Lawrence Technological University with over 30 years’ experience in leadership, organizational development, and change management. She’s coauthored many books and articles, including Learning to SOAR.

Jamal’s contrasting experiences with his two teachers, Ms. Denton and Mr. Jenkins, highlight the transformative power of perspective and approach in shaping interactions. While Jamal exhibits similar behavior in both classes—joking, daydreaming, and occasionally submitting weak assignments—Ms. Denton’s lenient and strength-focused methods, rooted in Appreciative Inquiry, foster a positive dynamic that encourages his growth. In contrast, Mr. Jenkins’s critical approach, influenced by his focus on shortcomings, creates a less constructive environment. These differences stem from their distinct worldviews, shaped by their upbringings, and illustrate key principles of Appreciative Inquiry: the constructionist principle, which emphasizes how past experiences shape perceptions; simultaneity, where words and questions influence outcomes; the poetic principle, which highlights the flexibility of interpretation; the anticipatory principle, showing how expectations guide focus; and the positive principle, which underscores the enduring impact of affirming questions. These insights set the stage for exploring how these principles can be practically applied in various settings.

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