Buchzusammenfassung
JD Dillon has over 20 years of diverse professional experience. He started in operations and HR management with companies like AMC and Disney and later transitioned into leadership roles in learning & development at Disney and Kaplan. Currently, he serves as the chief learning architect at Axonify, where he creates innovative products and services for workplace learning and performance, impacting millions of employees globally. Dillon is also an author, keynote speaker, podcaster, and founder of LearnGeek, where he offers insights and strategies on learning, performance, and technology.
This section of the MLE framework examines four key components beyond shared knowledge and performance support: reinforcement, coaching, pull training, and push training. Reinforcement emphasizes embedding practice into daily tasks, using methods like simulations and spaced repetition to improve retention, as demonstrated by tools like Duolingo. Coaching highlights the critical role of supervisors in fostering team growth, requiring insight, skill, and prioritization, with L&D departments playing a vital role in equipping them for success. Pull and push training differ in accessibility, with pull promoting self-directed learning and push focusing on compliance, both benefiting from microlearning principles to enhance efficiency and personalization. Together, these elements, supported by data-driven measurement, form a cohesive strategy to align learning with organizational goals. Next, we’ll delve deeper into each of the six MLE framework elements.
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