Own Your Armor

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Michelle Brody, PhD, is an executive coach and clinical psychologist with 25 years of experience solving conflicts in both corporate and family settings. Her specialty is helping teams tackle complicated dynamics by improving communication, resolving tension, and reaching greater levels of collaboration. She is also the author of the relationship guide Stop the Fight!

Dysfunctional teams often fall into cycles of threat and defense, where individuals instinctively shield themselves in response to perceived challenges, unintentionally worsening the team’s dynamics. Rather than blaming "bad apples," it’s more productive to address the root causes of these behaviors, which are often defense mechanisms triggered by workplace threats. Effective change begins with mutual accountability, where all team members, including leaders, examine their own defensive tendencies and their impact on others. Leaders play a pivotal role in this process, as their actions set the tone for the team. By embracing vulnerability and fostering open, honest communication, teams can break the cycle of dysfunction and create a healthier, more collaborative environment. The next section delves deeper into strategies for addressing these challenges collectively.

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